A new version of M-Files 6.0 has been released (version 6.0.2325.14) that fixes an issue that can occur when upgrading document vaults created in M-Files 5.0 to M-Files 6.0.

If you have upgraded to M-Files 6.0 we recommend immediately updating all M-Files Server installations to 6.0.2325.14.

Once your M-Files Server has been upgraded to 6.0.2325.14, open the M-Files Server Administrator tool and select each vault to see if any issues are reported.  When upgrading M-Files Server to version 6.0.2325.14 all issues are automatically fixed in most cases, however if any issues are identified that cannot be automatically resolved, a message will be displayed to contact M-Files Technical Support at support@m-files.com for assistance and we will assist you with resolving any issues.

Please be aware that the additional extensive consistency checks in version 6.0.2325.14 may display a message indicating that an issue potentially exists even when there are no actual issues requiring resolution.  It is still advised in all cases when such a message is displayed that you contact M-Files Support at support@m-files.com so that an M-Files support engineer can verify whether an actual issue exists that should be addressed.

Note that all version 6.0 clients are compatible with M-Files Server 6.0.2325.14, so it is not necessary to immediately update all client installations, however it is recommended that you do so as well.

If you are still running M-Files 5.0 or lower on your server, no immediate action is required. When you upgrade to M-Files 6.0, be sure to use the latest available version, i.e., M-Files 6.0.2325.14 or higher, when upgrading the server.

Note: You will need your M-Files serial number to access the download page. 

If for some reason you are not able to click the link above, you can browse to the following link:  http://www.m-files.com/download/

Background
In M-Files 5.0 even though the intended maximum length of document names or other text values is 100 characters, it is possible to create document names or other text values that are greater than 100 characters. In certain cases, when upgrading such a vault to earlier versions of M-Files 6.0 (e.g., version 6.0.2325.0) some document names or text values that were greater than 100 characters may be incorrect.

Are your document vaults affected?
Your document vaults might be affected by this issue if you have previously used M-Files 5.0 or an older version of M-Files, and then you upgraded your server to M-Files 6.0.2325.0 or to another version of M-Files 6.0 up to version 6.0.2325.6 and you have documents with names longer than 100 characters.

If you have upgraded your server from M-Files 5.0 or earlier directly to M-Files 6.0.2325.7 or later, your vaults will not be affected by this issue.

If you do not have document names longer than 100 characters you will not be affected by this issue, but it is sometimes possible to generate this type of long name inadvertently, such as when dragging and dropping an email where the subject is used as the default name. Additionally, creating document names longer than 100 characters is possible with the M-Files 5.0 API.

Retain a Backup of Your M-Files 5.0 document vaults.
Additionally, we recommend that you retain a backup file that was created prior to upgrading to M-Files 6.0, if such a backup file is still available. The backup file is useful in quickly addressing issues that could not be automatically resolved in the upgrade to M-Files 6.0.2325.14.

If you have any questions regarding this announcement or related issues, please feel free to directly contact M-Files Technical Support at support@m-files.com.

Motive Systems
www.m-files.com

Motive Systems Inc.,   555 Republic Drive, Suite 200, Plano, TX 75074, USA,

Tel: (972) 516-4210 

Motive Systems Oy, Hatanpään valtatie 26,  FI-33100, Tampere, Finland, 

Tel: +358 3 3138 7500 

 Website: www.m-files.com               Email: sales@m-files.com